vave ABOUT FAQ
Deposit
Can I deposit using cryptocurrency? Yes, Bitcoin or USDT supported. Minimum 10USDT—processed in 3-5 minutes for secure transactions.
Download App
What are the eligibility criteria for each bonus? Explain requirements (e.g., minimum deposit, wagering).
Can I download the app on multiple devices? Yes, use the same account across devices. Syncs bonuses automatically—no extra registration needed.
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
Are there additional features in the app compared to the website? Promote app-specific benefits (e.g., live notifications).
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct link—fixed in minutes.
How do I download the app safely? Visit the official site, scan the QR code, or download from site Download Area, Ensure antivirus is on—100% secure!
Why can’t I install the app after downloading? Address common installation issues (e.g., permissions, region).
Each Bonus
How do I use promo codes for bonuses? Enter code (e.g., "BONUS21") during deposit. Instant activation—claim now!
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"—softens any setbacks.
How do I activate tournament bonuses? Join events like ₹13.5 Lakh Slots Tourney—bonuses auto-applied on entry.
What if I exceed bonus wagering? Extra bets count towards next bonuses. Track in app—maximize your wins!
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%—easy to meet!
Are bonuses taxable in India? Winnings may be taxable per Indian laws. Consult a tax advisor—platform doesn't withhold.
What if I don't want the bonus? Yes, log in daily for â‚ą10-50 free credits. Streak bonuses up to â‚ą200!
Games
How do I claim game-specific bonuses? Select "Bonuses," choose Slots/Rummy offer, apply code—activates instantly.
Return to Player (RTP) is 94-98%, meaning 96% of bets return over time. Slots average 96%!
Login & Register
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
Service & More
Can support help recover funds from a wrong bet? If the bet is unsettled, support may assist with cash-out options; settled bets cannot be reversed.
How do I verify my phone number with customer support? If SMS verification fails, support can manually verify via call or alternate number provided by you.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
Does support offer guidance for new users? Yes, agents provide step-by-step help for registration, deposits, and placing first bets, tailored for beginners.
How can I contact customer support if I face an issue? Reach out via 24/7 live chat, email, or WhatsApp. Support is available in English and Hindi for quick assistance.
Is there a FAQ section for quick self-help? Yes, the website’s help center has detailed FAQs on accounts, payments, and betting, updated regularly.
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
Withdraw
How long does withdrawal take? UPI/IMPS: 15 minutes to 24 hours; NetBanking: up to 2 days. Faster for verified accounts.
What documents are needed for withdrawal verification? Aadhaar/PAN and bank statement. Upload in "KYC"—approval in 1-24 hours for secure payouts.
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